Evolving your model for continued growth

Monday, November 9, 2009 by anthony ware
Business Partners - Sand and SeaWhen we decided to locate our global business services firm in Indianapolis, we had a hint of the possibilities for growth.  Now, we are finding out the realities.

In the last 4 months, our firm has taken on several projects that have expanded our geographic and industry portfolio.  From global supply chain management to medical device to wine distribution, we have had the opportunity to help our clients develop and refine their business models and execution of those models.

For our team, we have had to evolve our models to become more aligned with the needs of our clients.  Many times you may hear the advice to evolve you model according to demographic trends or economic trends.  This is not bad advice. 

In fragile and prosperous times, I would place a vote for evolving your model to be in tune with those organizations that keep your business in business...your clients.  Without clients (read: paying clients), you don't have a business.  You have an idea.

How has your business evolved in the last 6 months?

Be+Do+Solve(TM)

Private Equity has not left the building

Friday, January 16, 2009 by anthony ware

Private Equity MoneyDuring the last four days, we have been working on four new private equity projects.  Yes, deals are still being done.  These projects range from $7 to $100 million.  The industries represented by these projects are information technology, commodities, life science and hospitality.

The point I am trying to make is that despite the gloom and doom in the news, many companies are still moving forward and growing revenue.  From emerging markets to a virtual business, we are assisting our clients through the private equity process.  Even in the hospitality sector where the demographic trends suggest many negatives, our clients are selecting opportunities to position themselves to benefit down the road.

By understanding that private equity has not gone away, many small and middle market firms have an opportunity to capitalize on the crisis.  Our strategic partner, David Castor, spells out some of the nuances in his blog series on private equity.

We enjoy working with our clients on these types of projects.  Not only does the revenue increase but jobs are retained.  That is really exciting.

Is your company looking for opportunities for growth?  Contact us to learn more about finding your equation for growth.

Be+Do+Solve(TM)

Economic Crisis and Job Creation

Wednesday, January 7, 2009 by anthony ware
Typically, I use this business blogging forum to discuss corporate and NGO related topics.

I wanted to take a moment to discuss something going right with the U.S. government.  With all of the conversation surrounding lost jobs, one governmental agency is doing its part to help.  That agency is the FBI.

In two articles this week (CNNMoney.com and Reuters.com), I read about the FBI hiring in excess of 2100 new employees.  The hiring initiative includes field agents and professional staff.  Both articles state this hiring initiative represents one of the largest in the history of the FBI.

As economic issues, online communities and global demographic trends continue to change, organizations similar to the FBI will be in need on more personnel.  Just as the phoenix rises from the ashes, turmoil and crisis can create opportunity.

If you were downsized, have you checked out the FBI as an option?  If so, what has been your experience thus far?

Be+Do+Solve(TM)

Ergonomics goes beyond how your chair is aligned with your desk

Wednesday, October 15, 2008 by anthony ware
In a recent article in The McKinsey Quarterly titled The ergonomics of innovation, one statement was relevant to many of my clients working to "change the game" in their industry.

“IHI constantly found ways of making it easier rather than harder for hospitals to innovate.”

IHI is the Institute for Healthcare Improvement. 

The key lessons from this article were interesting in a time of companies trying to "one-up" each other to have the next best thing.  Of the six mentioned, the one that resonates with how we run our business was developing tools that ease the burden on people attempting to promote innovation and change.  We work internally and externally to create business solutions that are simple to implement.  In most cases people are will to change, you jsut need to give them the tool that fits their skills.  You wouldn't give a blowtorch to a carpenter would you?

My friend and advisor, David Castor and his partner Michael Alerding at Aldering Castor LP are accomplishing innovation in the legal industry.  If they can innovate, then you can in other industries.

The demographic trends are creating a more overburdened workforce.  What is holding you back from keeping it simple and creating innovation?

Be+Do+Solve(TM)

Treating an education system like a business

Saturday, August 30, 2008 by anthony ware
A recent article titled, Fixing Washington D.C.'s School System, in Fast Company made me think about a follow up to my recent blog - "Adults slow change in education system will impact future economy".

"...I'm not firing people because I'm mean or heartless or don't care about people. I'm just not willing to forsake the future of thousands of kids for the comfort of a few adults."
-Ms. Michelle Rhee, Chancellor of DC Public Schools

This comment by Ms. Michelle Rhee, Chancellor of DC Public Schools represents the philosophy that all administrators and staff should have in the K-12 education system.  With the demographic trends continuing to show a widening gap between in the education landscape, I think it's about time that adults stop being the lead weight holding back our students. 

One big issue is the position taken by teacher unions to maintain something close to status quo.  Maybe they should take a look at the issues faced by unions in the business community.  Major corporations are not including unionized areas in their strategic implementation plans.  In a more basic example, the unions of the U.S. automakers have forced the creation of alternative business solutions to make up for financial issues.

I thought we learned a long time ago that, "The definition of insanity is doing the same thing over and over and expecting different results."

Be+Do+Solve (TM)

Time to change our language

Thursday, August 14, 2008 by anthony ware
A global market requires terms that are more representative of its realities.  A description based on geography is like comparing apples to oranges.  Whether your organization is located in London, South Africa or Dubai, the landscape of your industry should be described by how you interact with complimentary and competitive organizations.

In the New York Times yesterday, the article titled, "Cost-Cutting in New York, but a Boom in India", mentions the terms "knowledge process outsourcing" and "off-shoring".  While these are standard terms, do they actually describe the nature of the relationship and the interaction.  Why not keep it simple and say our "research department" or "customer service department".  Global organizations already operate under a virtual business model.  If you have more than one location, you are operating virtually in some form.  As a result, I think there is not a need to add the geographic description.

As demographic trends continue to evolve, business solutions from diverse global locations will increase.  Have you explored global partnerships?  If not, why haven't you?

Be+Do+Solve (TM)


Focus for future clarity

Tuesday, July 22, 2008 by anthony ware
A fuzzy business model can find clarity with a good focus group.

If you are an established business or a group working on strategic planning and business formation, focus groups can be a key part of your success.

Last week, I participated in a focus group for a client.  Additionally, this particular client is a NGO completing the strategic implementation of a multi-phase marketing effort.

During the session, I had the opportunity to be an observer.  By participating, you are able to hear the questions you should be asking in internal meetings.  Data on demographic trends is great but listening to a person face-to-face is better.

I have shared these thoguhts with clients in the past, but thought I would share them with those of you whom I have not had the opportunity to meet.

Are you asking the right questions?

Be+Do+Solve (TM)

Social Entrepreneur by way of Dubai

Wednesday, April 16, 2008 by anthony ware
Last week, I had the opportunity to participate in a course at The Fund Raising School course in Indianapolis, Indiana held by The Center on Philanthropy at Indiana University. You might ask...what does philanthropy have to do with business?  In our fast-paced global economy, the two become more intertwined every day. The lessons learned in the for-profit world are making their way to the non-profit world and vice versa.

For instance, the participants of the course were a social entrepreneur in one form or another each with multiple goals for their organizations.  In order for social entrepreneurs to achieve their goals, they must understand the demographic trends and leverage business and personal networks to create business solutions and mission-based solutions.  Sound familiar?  This is the same model applied in the for-profit world.  Additionally, as a social entrepreneur you are utilizing some form of a virtual business model.  Two of my colleagues in the course were from The Dubai School of Government.  This is a not-for-profit public policy institution that heavily leverages a virtual business model including a partnership with the Harvard University John F. Kennedy School of Government.  Talk about a international business solution model. 

Before the end of the course, I was able to connect with my colleagues from Dubai and a colleague who lives between Chicago and London but is a native of Nigeria.  Our group represents a potential global virtual business in the future. 

Next time you are involved with philanthropic organization, you might want to pay close attention to the operations of the organization.  You may find a useful "best practice" for your business.  Who knew the for-profit entrepreneur world could learn from the social entrepreneur by way of Dubai?  If you did, you and your organization are ahead of the curve.

Be+Do+Solve

Generational Gap can strengthen success

Saturday, March 29, 2008 by anthony ware
In the past week, I have read several articles and participated in discussions with our clients on the topic of the "generational gap" in the business environment.  The standard demographic trends related to the global workforce have been repeated time and again.  It's time to be proactive in communicating the benefits of the differences and how finding ways to leverage them can benefit the individual and the company. 

In a recent BusinessWeek article by Peter Cheese entitled
Netting the Net Generation, he states "Word of mouth is still the strongest recruiting tool,...".  I absolutely agree with Mr. Cheese's statements.  Before the prevalence of technology in the business environment, word of mouth was an important method of deciding which were the "good" businesses. Today, online communities and online social networks are the new "word of mouth".  Our clients find that working with the Gen Y's of the world help them to better understand how to leverage social networking word of mouth for the benefit of internal and external business development.  Something simple like a podcast as a recruiting tool or having your team participate in a Corporate Blogging strategy similar to the folks at Compendium Blogware.

Before you are preparing to turn your strategic plan into strategic implementation, consider the following...have you accounted for the perceptions of the plan across all the generations represented in your team?  What are the possible outcomes if you don't?

Remember, just because you tried something a few years ago and it didn't work, doesn't mean it will not work when it's attempted by the next generation with a different perspective and set of tools.

Be+Do+Solve