"...if you get the culture right, then most of the other stuff follows." - Tony Hsieh, Zappos.com CEO
I just finished reading The Zappos Way of Managing on Inc.com. Most of the article talked about the culture of Zappos. What struck me was the focus on happiness by Tony Hsieh. Too often, happiness is given lip service with regard to business. I agree with Tony (and not just because we share a similar name) with regard to happiness.
If you are not happy in your current position, will you be productive in your role? From an ownership and management level, if your staff is not happy, how will that impact customer service and your bottom line? It may not be high on your priority list. Business solutions built on a culture of happiness will ultimately make a positive impact on your company.
Great example of happiness and business is Action Wipes and Martha Van Inwegen. Recently, she had an issue with the production of a new line of products. Due to Martha's culture of happiness, she addressed the problem. The solution combined with business social networking has resulted in lemonade for the troops (see "Let's Make Lemonade" post).
Happiness is a choice for your business. Are you going to make it?
Be+Do+Solve(TM)
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